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‘Tupl’ celebrates its 10th anniversary. During its first decade, Tupl has not only led technological development in artificial intelligence, but has also contributed significantly to customers’ innovation through its solutions.
The origins
Founded in 2014 by Pablo Tapia, Héctor Montes, Rafael Sánchez, Juan José Escobar, Rafael Guerrero and Ricardo Ferrer, ‘Tupl’ embarked on a journey to design from scratch a revolutionary backend system that would allow network operators to automate their daily operations through artificial intelligence. Over time, ‘Tupl’ has evolved into a leading provider of AI-based solutions, allowing companies to automate in diverse fields, from telecommunications to manufacturing to agriculture, any type of operational process, thanks to its MLOps platform, TuplOS. Tupl’s value proposition consists of helping companies of all sizes and industries take advantage of AI in intelligent automation, increasing efficiency and productivity while reducing operating expenses.
Achievements and Recognition
The platform’s extensive functionality and ease of use have won the admiration of even giants in the industry. Five years ago a major telecommunications network equipment provider asked “how is it possible that you have built something more advanced and complete with only 20 people when we have over 200?” This anecdote exemplifies Tupl’s ability to innovate and bring superior results with an agile and small team.
Tupl’s commitment to innovation translates into the continuous improvement of its platform functionality, such as, for example, the recently introduced processing engine, ‘Tupl Streams’ -a new machine learning toolkit (MLTK)- and most recently the implementation of GenAI technology, further strengthening its position as a technology leader in the AI field.
Tupl’s innovation and commitment have been recognized with several nominations and awards:
– Nomination for the prestigious Edison Award for Most Innovative Start-up (2016).
– XV Noche de las Telecomunicaciones: Premio Joven Empresa (Night of Telecommunications: Young Enterprise Award) (2017)
– Winner in Fierce Innovation Awards: Telecom Edition (2017)
– IV Edición de los Premios Evolución SUR & BBVA (IV Edition of Evolution Awards SUR & BBVA) (2019)
– Tupl Agro: TOP50 Emprendemos Andaluz Award (2022)
– Tupl Agro: II Edición Premios Smart Primary: Start- up Tecnológica (II Edition Smart Primary Awards: Technological Start-up) (2022)
– Award for Mejor Solución in Private Sector category- PYME: AMETIC AI Summit (Best solution in the Private Sector – SME Category: AMETIC AI Summit) (2023)
– Hacemos Málaga Business Awards (2023)
Clients and Partners
Over the last decade, ‘Tupl’ has created a network of valued customers and partners, boosting key collaborations that have been instrumental in Tupl’s trajectory:
Besides the United States and Europe, we have established powerful partnerships in Japan with: NTT Docomo, NTT Paravita, KDDI, NEC, NTT West, SoftBank and Ericsson Japan.
Solutions
‘Tupl’ has developed a suite of IA-based solutions on our platform TupIOS. From automating network operations for large telecom operators to optimizing operational processes in agriculture, industry, or healthcare. Tupl helps companies in different sectors to achieve greater efficiency and productivity through automation.
In 2024, we have announced major technological advances, such as the integration of LLM into our solutions, or the multichannel implementation of our AI Care Suite (contact centers, retail, wholesale). Also, our partner ‘Qvantel’ is already offering to its customers its Flex BSS Suite integrating the AI Care API.
Never Stop Innovating
According to Pablo Tapia: “The appearance of Generative AI is helping to drive our product and accelerate our goal of having a platform that can actually be used by domain experts without solid technological knowledge. We are now in the latter part of the execution of our initial vision, with most of the work completed on the TuplOS platform, and we are expanding into new verticals. Over the next few years, we will consolidate existing verticals and scale our business in multiple ways: first, by creating additional use cases within each vertical; then, by expanding our business through partners; and finally, by adding more and more verticals as the platform continues to develop additional capabilities.”
What Our Leaders Say
“Ten years. So many memories. There is one daily theme that holds true from the early days to today: no day is ever boring! While we have grown into a true mid-sized technology company over the years, the speed of our innovation and agility to adapt to the changing environment guarantees to avoid “boredom” also in the next 10 years. ‘Tupl’ is already important to many people, “once a Tupler, always a Tupler”, and has forged great relationships with our partners and customers. I have witnessed great professional growth not only for the Tuplers, but also for our clients: on countless occasions, client personnel who have been associated with us have received top recognition within their organization. This is proof that we continue to do the right thing. Good luck to everyone!” – Petri Hautakangas, CEO
“These past ten years have gone by really fast, but looking back at our beginnings, we have certainly made great strides in our project. In 2014, we had a big challenge ahead of us: to create a platform in order to build automation solutions in a simple way. We have gone through many ups and downs, but we continue to execute on this vision, and I am proud to see what we have achieved from both a technical and business standpoint. We are now at an optimal moment, having good financial stability, but still not losing agility, speed and the will to keep creating great products at lightning speed. It hasn’t been easy… but then again, where’s the fun in easy things?”- Pablo Tapia, CTO and Co-Founder
Explore the future of AI with ‘Tupl’! Join us to celebrate a decade of innovation! Visit our website at https://www.tupl.com/ to learn more about ‘Tupl’ and how AI is boosting businesses.
About ‘Tupl’
Tupl was founded in 2014 by telecom, big data and AI experts to make possible the digital transformation in the telecom sector by automating network operations through AI. Beyond its origins in the telecom world, ‘Tupl’ has developed solutions for other key sectors such as smart agriculture or Industry 4.0. Tupl’s ultimate goal is to bring artificial intelligence to any sector, allowing any user to easily implement AI applications. Thanks to its AI engine, TuplOS, the company uses machine learning and other capabilities to automate network and customer care operations and accelerate innovation cycles for telecom operators in the United States, Japan, Europe and other countries.
Headquartered in Bellevue (Washington, USA) with offices in Spain and Japan. ‘Tupl’ is rapidly expanding its international presence. For more information about ‘Tupl’, visit https://www.tupl.com/.